Westgate Utama Limited has been established with a view to offering a refreshing, hands-on, customer service based approach to the very simple but often neglected principles of professionalism and integrity.
These vital ingredients of customer care and unparalled local knowledge, has given the company an extensive client base, with many satisfied customers who return to us time and again for their property requirement.
"We look forward to applying our experience and knowledge to your requirements and hope that we can be of assistance whatever your property needs.
By concentrating exclusively on central London property, Westgate Utama Limited has established itself as one of the capital's newest independent specialist estate agents.
Each office is linked by a sophisticated computer system which keeps every member of our staff up-to-date with developments on each and every transaction. Regular training ensures that we are not only informed, but ahead of market developments.
Westgate Utama Limited provides an exemplary service. Dedication, skill and hard work go hand in hand with an ever increasing knowledge and understanding of all aspects of the property market.
We are committed to professionalism and efficiency and pay close, personal attention to the individual requirements of all our clients. Staff work together as a team to co-ordinate with all departments to ensure that each client maximises their property investment.
Whatever the political or economic influences on the property market, Westgate Utama Limited has the resources to offer informed, reliable advice and sound, cost-effective practical support.
Westgate Utama Limited handles properties in many of London's finest residential areas, and offers a full range of services.
Westgate Utama and its team are members of a number professional bodies and organisations. The team adhere to the recommendations and codes of conduct of these organisations.
Our team is fluent in 11 languages: Mandarin, Cantonese, Bahasa Malaysia, Bahasa Indonesia, Arabic, French, Spanish, Italian, Portuguese, Russian and Ukrainian.
What is client money protection?
Client money protection is a form of insurance that protects landlords’ and tenants’ money held by an agent they use and and provides compensation if the client money is misappropriated leading to the insolvency of the agent.
What is tenancy deposit protection?
Tenancy deposit protection was introduced by the Government in April 2007 for all assured shorthold tenancies in England and Wales where a deposit was taken. The aim is to make sure you’re treated fairly at the end of your tenancy. Your landlord or letting agent have a number of legal obligations, as set out in the Housing Act 2004, that they need to fulfil to ensure your deposit is protected lawfully and you’re notified of this.
Types of protection schemes
We provide two types of deposit protection – Custodial, a free service where we hold the deposit for the duration of the tenancy, and Insured, where the landlord or letting agent holds the deposit and pays us a fee to protect it.
Most of our customers use our free Custodial service. In this scheme, your landlord or letting agent gives us your deposit to look after for the duration of your tenancy. At the end of your tenancy, we’ll release your deposit once both of you have agreed on the amounts being returned.
Our Insured scheme is a little different – your landlord or letting agent will keep your deposit for the duration of the tenancy and pay us a small fee to protect it. They'll be responsible for returning your deposit to you at the end of your tenancy, but don’t worry, your deposit is protected for the duration of the tenancy, and the full deposit amount will be available at the end of the tenancy.
The Property Ombudsman came into being on 1 May 2009. Formerly, the Ombudsman for Estate Agents (OEA), the name change was made to reflect the broader jurisdiction in relation to Complaints we are now able to deal with, e.g. Sales, lettings, commercial and overseas. For more information please visit www.tpos.co.uk